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4.5

75 reviews
Tattoo shop
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Review of Tsunami Tattoo And Smoke Shop

Tsunami Tattoo And Smoke Shop - Your One-Stop Shop for All Smoking Needs

If you are looking for a store that caters to all your smoking needs, Tsunami Tattoo And Smoke Shop is the place to be. Located at 1320 E Lincoln Rd, Idaho Falls, ID 83401, this shop is known for its wide range of products and exceptional customer service.

Products and Services

The shop offers a variety of smoking products, including pipes, water pipes, e-rigs, tobacco, and more. They also have a wide range of glass and decorative items that you can choose from. The store also makes its own e-juice with only three ingredients, making it a healthier option for smokers.

The shop is also a tattoo parlor, so if you are looking to get inked, you can do so while you shop for your smoking needs.

Accessibility and Service Options

The shop is wheelchair accessible, making it easy for people with disabilities to shop. They also offer in-store shopping, but unfortunately, they do not provide delivery services.

Customer Reviews

While the shop has received mixed reviews from customers, it is clear that the staff is friendly and knowledgeable. Some customers have praised the shop for its excellent customer service, while others have criticized it for its return policy and the quality of some of its products.

One customer said, "The staff is friendly and helpful. They carry a wide variety of glass and decorative items. The prices are fair, and they also make e-juice. It's only three ingredients. They aspire to have as few extra chemicals in their products as possible in the store. My choice for smoking needs."

Another customer said, "Got a Ballin selection on gauges. And some cool selections on miscellaneous 'tabacoo' products."

However, some customers have criticized the shop for its return policy and the quality of some of its products. One customer said, "Customer does not get returns, and that is not fair to consumers. Need better lighting at counters to see the glassware for the product you're about to buy. Otherwise, you walk out, and you're burnt when their glassware is cracked with hairline fractures that you can't see in a dark-lit store."

Hours of Operation

The shop is open seven days a week, from 9:00 am to 9:00 pm, except on Sundays when it opens at 10:00 am and closes at 8:00 pm.

Conclusion

Tsunami Tattoo And Smoke Shop is a one-stop-shop for all your smoking needs. The shop offers a wide range of products, including pipes, water pipes, e-rigs, tobacco, and more. The staff is friendly and knowledgeable, and the shop is wheelchair accessible. While the shop has received mixed reviews from customers, it is clear that it is a popular destination for smokers in the Idaho Falls area.

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Tsunami Tattoo And Smoke Shop Reviews - 75

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
M A D HAtT3R

M A D HAtT3R

👍 👎 😐
Great Selection Friendly Staff Highly Recommended

Love it, the selection is always on point. Staff is always friendly and helpful. Of they don't know they will the next time you in you can bank on that. Highly recommended!!!!

Lacey DeLuna

Best prices in the City.

Scott Shively

Scott Shively

👍 👎 😐
Poor Quality Bad Customer Service

Got a bunk vape there. Lame rude customer service. Go somewhere that cares about customers unless you like to gamble on quality.

Dianne A.

Dianne A.

👍 👎 😐
knowledgeable staff excellent customer service clean store

I came into this store for a very random item and was helped out immediately. The associate that's helped me was very knowledgeable and personable. This shot is clean and follows the laws closely. Awesome work, Tsunami!!

Levi Edwards

Levi Edwards

👍 👎 😐
Best place in town Great prices Excellent customer service Friendly staff

Best place in town for vape accessories in my opinion. Can't beat the prices and the customer service is always top notch for me. Very friendly people to chat with, I would check them out for any and all vapor/smoke needs 👍

about noise

about noise

👍 👎 😐
Great Customer Service Reasonable Price

I had just moved to idaho....needed a bottle of quick fix, fast!! Tsunami tattoo and smoke shop had it on hand! Saved my a$$...customer service was on point...great price this place was like a god send!! Thanks! You guys are amazing

Chris

Chris

👍 👎 😐
Good Selection Decent Prices Low Quality Products

Good selection and decent prices. Some of the cheaper products are low quality but overall you get what you pay for

Miranda Wellons

Miranda Wellons

👍 👎 😐
excellent customer service wheelchair accessible reasonably priced best vapes around

Stephanie and Sammy are absolutely amazing employees there at Tsunami. They not only take the time with customers individually and really focus on what that customer needs and wants are but go above and beyond sometimes finding customers products that sometimes they've never knew existed, so they not only help find you exactly what you were looking for but possibly something even better than what you were originally searching for and they find each customer the correct product or products they are in search for. I am also in a wheelchair, I have not had any issues whatsoever getting into the shop or out and moving around in there is comfortable there is MORE THAN PLENTY of space to move your chair around comfortably!! Which is why I will also always be a loyal customer, I had not been to the shop in a while due to medical issues, but it is accessible for wheelchair and if a handicapped person were to come they work as a wonderful team to make sure you and the chair or any disability is safe to make it into the store and back out safely for example holding doors, or even doing a small lift with a wheelchair over a door way per your request, but they always beat you to it by offering before you have the chance to ask😊! Which I think is just so generous and thoughtful.💕 As I am new to being paralyzed so I'm still learning but they were so patient with me on helping my needs. When it comes to the products in store they are very durable and reliable, but the employees are so uplifting, exciting, and more than willing to help find the exact products customer's are looking for. I recently relocated from CA and have been to every smoke shop I was able to find in Idaho Falls area, even Pocatello (until I found another Tsunami in the Pocatello area!!) and these are literally the most interactive, reasonably priced, exciting and willing, and wanting to engage in conversation compared to others storefronts that I have been to where I am greeted with "Hey, let me know if you have any questions" which made me just turn around and leave the shop!!!!! Where as when you come into Tsunami, you're greeted very kindly with a very warm, welcoming "Good Morning/Afternoon/Evening welcome to Tsunami, is there something specific were looking for, if you reply "just looking" they will not hound you like most shops do which can be very rude and annoyin, at Tsunami they respect you and your boundaries and simply say if you want to check anything out, or have any questions or there is anything I can help you find just let me know again; my name is Stephanie; or my name is Sammy I'd love to be at your service" IF THAT ISN'T AMAZING CUSTOMER SERVICE I DON'T KNOW WHAT IS, and it has become one of the many reasons I have been a loyal customer since moving here November 2015!!! I highly recommend Tsunami for not only shopping but even just a quick stop by to say hello, leave a tip because of hard work! they are great for any type of products, like Grinders, scales, rolling papers, even the plastic cigarette roller for a quick perfect cigarette everytime, tobacco, art! AND IN MY OPINION HANDS DOWN HAVE THE BEST VAPES AROUND! I have bought 4 all of which are from 4 different vap shops but are all broken and not able to exchange for a new one exactly the same but even just to get it fixed is the price of a brand new vape or even more which is 😡 horrible, NOT AT TSUNAMI THOUGH !😻 But the atmosphere in this shop and employees just make you want to be in there and take your time shopping as they make it such an enjoyable experience, it makes you want to come back again and again they will also remember your name most times which I find rare, sometimes even remembering what your last purchase was and can usually call out what you're in there for, and to me that shows a lot of integrity and respect!👦👧 STRONGLY RECOMMEND TSUNAMI FOR YOUR NEEDS !!!🙌✌👍👍💚
IF THERE WERE MORE THAN 5 STARS THEY'D HAVE 100% OUT OF 100% FOR CUSTOMER SERVICE, CLEALINESS OF PRODUCTS, FLOORS,AND NO FINGERPRINTS ON GLASS TSUNAMI IS AMAZING AND I RECOMMEND IT TO EVERYONE I KNOW!

Irene Crook

Irene Crook

👍 👎 😐
Great Selection Cool Products

Got a Ballin selection on gauges. And some cool selections on miscellaneous "tabacoo" products

Jannell Stephenson

Jannell Stephenson

👍 👎 😐
Curb Side Assistance Open During Pandemic

My husband got some items from here and they offer curb side assistance due to the pandemic. So the fact they're open is awesome.

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