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Review of Haven Body Arts Piercing & Tattoo

Haven Body Arts Piercing & Tattoo:

Haven Body Arts Piercing & Tattoo is a popular and well-regarded body piercing and tattoo shop located in Northampton, Massachusetts. The shop offers a range of services, including ear and body piercing, tattooing, and gold dealing. The shop is open from Thursday to Saturday, from 11:00 am to 8:00 pm, and is closed on Mondays, Tuesdays, Wednesdays, and Sundays.

The shop is located on the second floor of a building on Main Street, and the staff is friendly, knowledgeable, and professional. Customers have praised the shop's cleanliness, safety protocols, and attention to detail. The shop also has a good selection of high-quality jewelry and piercing equipment, and the staff is happy to help customers choose the right products for their needs.

Customers have also praised the shop's piercers, particularly Penelope and Josh, for their skill, professionalism, and ability to put customers at ease. Customers have described their experiences as "calming," "comfortable," and "fast." The shop also offers aftercare advice and products to help customers care for their new piercings or tattoos.

While most customers have had positive experiences at Haven Body Arts Piercing & Tattoo, a few have reported negative experiences with the front desk staff, particularly with regard to communication and pricing. However, these negative reviews are in the minority, and most customers have had positive experiences with the shop.

Overall, Haven Body Arts Piercing & Tattoo is a well-regarded and professional body piercing and tattoo shop that offers high-quality services and products. Customers looking for a safe and comfortable place to get a new piercing or tattoo should consider visiting Haven Body Arts Piercing & Tattoo.

Amenities

    Haven Body Arts Piercing & Tattoo Reviews - 100

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Kassidy Walker

    Everyone here is so nice and welcoming!! I got my nipples pierced here and I’ve never felt more comfortable. I have my fair share of tattoos and piercings and I can honestly say this place was the best I’ve ever been to!! Penelope is amazing!!!

    Lauren Henry

    I was very nervous about getting a piercing done after having a not so positive experience some place else. Jay put all my worries to rest with his extensive knowledge of the profession. He is very passionate about his work and ensuring his clients get exactly what they want. He answered all my ridiculous questions and put me at ease! I highly Recommend Haven Body Art and Jay for piercing!

    Ayessa Visneau

    I have gotten 3 peircings with the owner Penelope....yrs ago. I wouldn't go anywhere else!!! Stop your search on where to go... and give them a call right now.
    They are soooo... amazing that my luck while this pandemic 🥴 i snagged my dermal and got a infection. I left a voicemail and got a call from Penelope ( the owner ) and she was sweet, caring her and her husband were there for me during this closed time and made sure I got the care I needed and allowed me to do curbside pick up to be able to heal appropriately… i call that the place everyone should do business with. They will 100% not leave you hanging even though they are not open. Give them a CALL NOW!!!!

    Emily Harrison

    I decided to come to Haven to get my nostril peirced after having it peirced, and then get infected two separate times before at another parlor. Let me tell you, it was the best choice I could have made. I was understandably frustrated and Penelope made sure to explain to me what had gone so wrong for me before, and how I could take better care of my newest bling. She had an amazing sense of humor and made me feel really relaxed and at home during the whole process. I am now happy to report that finally, my nostril peircing healed up with out any troubles. I confidently recommend to all of my friends, and I will always go back to them for all of my tattoo and peircing needs.

    Brendan M

    Wicked clean and professional shop. Woman owned and operated which is badass. Scheduled with Jay for a piercing. Jay is very good, communicative, and takes his time if you need it. 10/10 would recommend this shop! Seriously...get your work done here.

    Miriam Gluck

    Such a great shop!! Came from Pittsfield and it was worth the drive. I had my nipples repierced and Penelope did an amazing job. I was very nervous after having a bad experience the first time I had them done and she eased all my worries. The shop was clean, professional, and my wait was less than 5 minutes. I HIGHLY recommend Haven for piercings. =)

    Tasha Tetreau

    I have been getting pierced by Jay for almost 10 years now. The only person I trust and now he is at Haven. Very clean and the selection of high quality jewelry for piercings is spectacular. The staff is very friendly and helpful.

    Abbi Kovalski

    went to get my helix done and have severe swelling and pain the weeks following, not normal discomfort. i got it removed at a different place and they told me that the post they used was way too small and was digging into my ear, no room to swell and heal. the same thing happened to my sister at this place.

    Katherine Cassidy

    I was pierced by Joshua two months ago and im very unhappy. I went in to get two back to back dermals on my upper cheek. During the process there was a struggle on his end, they both took forever to pierce! And dermals are no joke it was at least over 60 seconds of him pushing hard into my cheek for each. I knew it would be painful but the whole thing seemed prolonged. The second didnt hurt as bad or feel as deep. When i told him, he took it out and pirced it again deeper!!

    I was ecstatic with the end result and how well the placement framed my face especially since I CHOSE the placement. I was told to wear bandaids for 48-36 hrs and then let my shower naturally clean them and use healing spray accordingly. I followed his instructions.

    Then they started shifting and i read online to sleep with bandaids on for the first month!! As soon as i learned this (on my own) i used bandaids frequently. At first it helped and if the top dermal shifted i could push it back into place (the one he messed up) but now it wont push back its permanently poking out and this causes it to be very in the way.

    Im extremely discouraged to ask for a refund or complain because before the appointment i was warned they are “temporary dermals” but he clearly isnt practiced with this type of dermal placement or something and now im horribly mortified to be seen with botched dermals!

    At the end of the day im frustrated that they will show no remorse knowing that the best i could do is get them removed and deal with the scars and the memory of what could have been along with the pain and money it took to look completely amazing with them at first. It’s heartbreaking. Cant exactly re pierce them because the scar tissue would cause shifting so im very confused why he thought he could re-pierce it in the first place without long term complications. Im assuming he did know, and if i brought it up he’d just pull the “its rejecting” card!! I make this assumption out of lack of trust for him

    Abbey Burson

    Called in need of a service; the girl on the phone told me come on up, we are here, etc, I make a 45 minute drive and they are CLOSED! How deceitful! They intentionally led me on and didn't bother to call me back to tell me they would be, in fact, closed by the time I arrived. Complete waste of a trip. I am highly, highly disappointed and upset by this manipulative behavior. Calling their shop number offers no way to leave them a voicemail....totally unprofessional. I am not happy Haven Body Arts

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