the Hole Look

I don’t usually review places but I’m very upset. I went in to get a new nostril hoop. I already had one in but wanted a new style. The guy that sold me it measured the one in my nose to be sure it was the same size as the new one. When he brought it out I stated that it looked rather big and he said it was the same size as the one I already have in and that once it’s in my nose it would look the same. I purchased the new one for $160, when I got to my car and switched it out it was noticeably WAY bigger than my previous one and looked ridiculous on me. I walked right back in and told him it was obviously not the same size and he agreed with me but offered no solutions. I understand a no return policy but when I was promised a size when purchasing and was sold an incorrect size especially for that dollar amount I expect a company to make it right. I am very upset that I wasted $160 on jewelry I can not wear.

Ive been getting pierced here since 2013...very clean, kind, and informative! Come for a holesome experience!!

On any other day I’d rate The Hole Look 5/5 stars, but today I experience a level of disrespect that I have never encountered by piercer at this shop. I’ve been going to The Hole Look for approximately three years and have gotten 6 ear piercings and 3 facial piercings. I’ve had every piercer at least once and all the counter staff are fantastic and friendly people. Today however, I was turned away by the piercer for something I DID NOT do. I arrived for a lobe stretch with my friend who wanted to get a nostril piercing (she is also a long time regular) and we were filling out paperwork when the counter staff told me that the piercer needed to speak with me real quick. From the conversation we had prior, I assumed it was about the gauge size or maybe she wanted to see if I was actually ready for the next stretch. Roughly a month ago, the piercer checked my ears after piercing my daith for me, and told me to wait a little bit longer before the next stretch. When the piercer came out, she told me that she wasn’t comfortable seeing me for anymore piercings. She said “you’ve cussed at me and had really bad energy during the piercings so you’re going to need to find a different piercer”. My friend and I were shocked, I had never cussed at a piercer. Of course, I’ve swore I will never deny that. PIERCINGS HURT! but I’ve never once directed those words at a piercer, tattoo artist or anyone providing me a service. EVER. Naturally my first instinct was to tell her “Oh.. but.. I haven’t ever cussed at you…” she continued and said “well, you did and your nervous and anxiety are really overwhelming so I don’t think I’m the piercer for you.” Not only did she have several opportunities to make me aware of her feelings towards me as a client PRIOR to me trying to schedule today, she did it in front of other clients and the rest of the staff.. I felt embarrassed, disrespected and very hurt by a shop that I had been going to for several years now. This piercer has done two jewelr

Taryl was great, very clean and easy to make an appointment online. Highly recommend!

You guys have Awesome customer service!

Great service, Blake did an awesome job piercing my 6y/o's ears! Very calm & patient!

If you are a person who is thinking about walking in, good luck. I would recommend an appointment. We walked in on a Saturday, didn't expect to be assisted with our request that day, and was told they were booked within the first 30 mins of opening. Understandable. The lady up front recommended us to come in before 12 when they open for walk ins tomorrow. We showed up 15-20 mins the next day prior to the doors opening (mind you, there were 4 people in line and we were 5th) and STILL was told they were booked. It was the craziest thing. There was lack of empathy with the people up front and it didn't make sense how the whole day could've been booked when we were one of the few who showed up prior to the doors opening. The reason they gave us was it could've been emergency situations. I understand and fully empathize with emergencies. However, if it was an emergency, they'd be right there front and center ready to get taken care of. Or go to the doctor. IDK. This review is targeted to the future walk-ins. Good luck :)

This is a really nice shop with so many lovely jewelry options. I got a floating navel from Kailee and I love it! I was excited to see Kailee pierces here now, I've gotten a daith from her before too at another shop, both my piercings from her are absolutely perfect. She's super sweet and a great piercer, I highly recommend her. Also, this shop has an anodizer and can make custom colors which is really cool!

Professional, clean, thorough, and thoughtful. Walk-ins can be tough to get and they do book out but the wait is worth it. Gorgeous, high end jewelry options.

Absolutely fabulous service! I’ve gotten 5 piercings done so far here from Blake, and they’ve all been painless (I’m a total wimp when it comes to needles so this was comforting) and the healing was quick and without the usual soreness, Blake explained the piercing care instructions thoroughly and answered any questions I had. The girls at the counter were incredibly kind and helped me pick out the perfect jewelry set to accompany my other piercings. I will definitely make another appointment when I’m in town, maybe even for a tattoo if I can muster up some bravery.

I booked an appointment for me and my brother to get lip and nose piercings and it was by far the best service I’ve ever had in a appointment. Taryl made me feel so comfortable and was very accommodating. My piercings look so good. And when you walk in the front door people are so friendly immediately. I will get my piercings through Taryl from here on out🙌🏽

I actually haven’t gotten a piercing here and it’s part of the reason why the rating isn’t five stars. It’s because I’ve went in three different times when I had money and the first time someone was supposed to meet me and I messaged them on instagram for it too. They didn’t show up gave me a wrong time and I gave up with her then I went to their websit to see when walkins were and it was either the wrong time or day or the person wasn’t in. I just gave up with them I’m sure they do a good job with piercings and whatnot my cousin got good ones from them but I’m good.

Employees were peronable and kind but If you're fully booked at 2 for walk-ins and you start walk-ins at 2 then they aren't walk-ins its scheduled ahead of time

Awesome place but very busy for PFDs we couldn't get my granddaughter in this day for her piercing but got all info we need for a minor to get piercing so hopefully we can come back in

Very slow with their service. I was told one thing then it ended up costing me and extra 1.5 hours, rude employees. The young man at the counter was the only redemption for this place. Would not recommend.

I loved it here. Myself and about 15 other friends got our own personality rubber duckies from James @PainlessJames. I love the work I have from other artists, but I dont think I want to get ink from anywhere else but with James for now on. Educated, friendly, proper, professional, it was the most comfortable tattoo session I’ve ever had. Clean, organized, informational, passionate, and just knows the shizz. Front desk guys were awesome, informative and easy to talk to. Highly recommend. Probably wont go anywhere else but here. Great job guys.

Great customer service. My sister and I had a great time. They made my sister's first body piercing experience phenomenal.

I ALWAYS go to the hole look for my piercings! They are pretty busy when it comes to piercings so you definitely want to show up early if you want to get on the list, but it’s super clean and they are always so kind and professional!

I got my helix pierced by Blake a couple days ago, the experience was perfect. Everyone was super nice and knowledgeable. Blake made me feel totally comfortable. The piercing was quick and I barely felt it! They had a great selection of super cute jewelry and explained how to care for the piercing in great detail. I would definitely recommend them!

We scheduled an appointment and arrived on time. We were told we were next in line. 90 minutes later still waiting. I have now spent 4 hours driving back and forth to this place and waiting. As an owner of two businesses I am surprised a place like this still exists. We deliver services when we schedule them.