Mountainside Tattoo & Piercing NH

I went to Mountainside in Claremont NH for a single helix piercing, my first piercing aside from a usual lower ear piercing. I was extremely unhappy and unimpressed with Mountainside, especially their customer service. I arrived for my appointment at the allotted time, and had to wait an extra ten minutes after my appointment was scheduled just for someone to arrive and unlock the door. When I entered the shop I immediately noticed that the floors in the shop were dirty, and when I used the bathroom that was dirty as well. Already uneasy, I went to sign the paperwork. Unfortunately, the piercer (who’s name I unfortunately don’t know as he did not introduce himself to me) refused to speak to me or my mother, aside from a few rude comments including that he hated his job. He spent most of the session watching the TV, to the point that my Mother actually commented on it. While the piercing looks ok, he went in at an angle and it was crooked. As a long time fan of tattoos and piercings, I am very upset about this experience. The piercer was incredibly rude and unprofessional, and I am very upset as I was looking forward to someone more experienced being able to share their knowledge. This was not that, and I would never recommend this shop to anyone. The piercer would not answer any of my questions and I had to actually request for aftercare instructions, which he seemed burdened to answer. He made rude comments when we asked questions, and I was very disappointed with his lack of respect for customers. All in all, I would never recommend this shop to anyone, for tattoos or piercings.

Great bussiness great prises..and great costomer service...thank you

Very satisfied with the place and work the artist does.

the piercing was done wrong

Clean facility, friendly and VERY patient and understanding staff and great at what they do.

Caleb was super patient with my 14 year old daughter when she got a daith piercing. Awesome job!! Highly recommend!

Got my septum done here a few months ago and it was pierced incorrectly. Too low and through the cartilage. I had to go elsewhere to get it repierced and corrected.

I had 3 piercings done at this shop yesterday. He was knowledgeable and the shop was kept clean. He unpackaged all the tools and needles he used right in front of me. He was friendly and asked how I was doing several times through the process. I've had 9 piercings so far and if I plan on getting more in the future, I will likely be going back to this shop.

I am very disappointed with the lack of professionalism and rudeness I experienced. I called earlier in the day for a piercing and both the woman and man I spoke to said to come in before 5 pm. I told them I got out of work at 4pm but I would be there before 5 pm. I got out of work and drove straight there, arriving around 4:35-4:40 pm. I walked up to the door and they had locked the doors and put the closed sign up. Luckily I was able to find another local shop that was nothing but professional and nice. Based off of my experience I do not recommend this establishment.

Went there yesterday Caleb is a phenomenal artist and tattooist. He did my dogs picture on my shoulder and it's absolutely beautiful and it's excellent and exactly my dog. I would recommend Caleb to anyone ❤😍

Caleb was absolutely amazing as well as his wife. Definitely will have him do any future tattoos. This was a tribute for my late mom nearly 7 years after she passed. I couldn't get a better photo but it does look so beautiful. He's very talented!

When I went in for a peircing change nothing was explained to me and the whole experience was extremely unprofessional. I felt more like i was wasting his time than i felt like a welcomed customer .

Had to make an appointment to put an earring back in because no one was on staff to do it…? I went to get help putting a piece of jewelry back into my cartilage piercing. I was 2 mins early and was asked to go back and wait in my car until the other customer left (only 1 person at a time). The woman who greeted me was kind enough. The man who helped me seemed bothered he had to help me at all. I thought it would be a simple thing. He mumbled under his breath as he was walking away bringing me to the chair. His demeanor was hostile and his lack of professional directions made me feel uncomfortable and unsure what I should be doing to help him help me. Incredibly unfriendly and not professional. Im pretty sure the piece of jewelry I picked from their case was not sanitized before going into my ear either. As he was finishing up someone came to the door. He was the next appointment and was told he could sit on the couch till he was done where I was told to go back to my car because I was early by two minutes. I was more uncomfortable with the experience than him shoving my earring back in. The very few times I have been into this place I’ve never had a friendly encounter with Caleb.

Very clean, Caleb has a very steady hand.

Great work, patient will only get my work done here. Includingy piercing.

My friend went to get her nose pierced there and it wasn’t very clean inside and kind of musty. He handed her the unpacked jewelry onto hold while he Pierced her, and he let his Dog jump all over her while she was getting pierced.

I had only ever gotten my piercings done @ Body Lanuage in WRJ, but they've moved to Stowe VT which is too far to travel. So I asked my girls for recommendations and was referred to Mountainside in Claremont NH! Caleb was clean, professional and did a great job with my piercings! I will NOT go anywhere else now for my piercing jobs!

Quick in and out

Super friendly and knowledgeable staff, very sterile. Definitely would recommend!

My favorite place to go to get a tattoo.