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Review of Puffs Boutique & Vapor Shop

Puffs Boutique & Vapor Shop: A One-Stop Shop for Your Smoking Needs

Puffs Boutique & Vapor Shop is a tobacco shop, adult DVD store, novelty store, and vaporizer store located in Humble, Texas. The shop is open seven days a week, with extended hours on Friday and Saturday nights. The store offers a wide range of smoking products, including tobacco, cigars, pipes, hookahs, e-cigarettes, and vaporizers. They also sell adult DVDs, novelties, and other smoking accessories.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is friendly and knowledgeable, and they are always willing to help customers find what they need. The store is LGBTQ+ friendly, and everyone is welcome.

The store offers two service options: in-store shopping and quick visits. Customers can browse the store at their leisure, or they can make a quick visit to pick up what they need. The store accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases.

One of the best things about Puffs Boutique & Vapor Shop is their selection of products. They have a huge selection of glass pieces, including water pipes, bubblers, and hand pipes. They also have a wide range of vaporizers, e-cigarettes, and e-liquids. The store carries a variety of tobacco and cigars, as well as hookahs and hookah accessories.

Customers rave about the store's customer service. The staff is friendly and knowledgeable, and they are always willing to help customers find what they need. They are happy to answer questions and provide advice on products. Customers appreciate the store's clean and organized layout, which makes it easy to find what they need.

While some customers have had negative experiences with the store, the majority of reviews are positive. Some customers have had issues with products not working as described, or with staff being unhelpful. However, these reviews are in the minority, and most customers are happy with their experience at Puffs Boutique & Vapor Shop.

If you're looking for a one-stop shop for all your smoking needs, Puffs Boutique & Vapor Shop is the place to go. With a huge selection of products, friendly staff, and great customer service, this store is a must-visit for smokers in the Humble area.

From the business

"Your source for Delta 8, CBD, Kratom, Glass, Tobacco, Vape, Tattoo equipment, Smoking accessories, Novelty, and so much more. Come see our HUGE selection of merchandise."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Puffs Boutique & Vapor Shop Reviews - 47

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mike C

Mike C

πŸ‘ πŸ‘Ž 😐
Poor customer service Disrespectful employees

Big girl with purple hair was a total waste of breath. She totally wasn’t about customer service or about answering any questions you have. Good luck buying a piece somewhere else, any money spent inside of here should be considered a charitable donation with how disrespectful these employees are. Good luck!

Joel Brewer

Joel Brewer

πŸ‘ πŸ‘Ž 😐
Poor Product Quality Bad Customer Service

Sold me a product that doesn't work as described. Not my first experience with this here last time it was made right this time I'm out 110 for it. The absolute worst customer service

Terri Couch

Terri Couch

πŸ‘ πŸ‘Ž 😐
helpful staff great service excellent product

My first experience was stellar. 11-19-20 The woman was super helpful in helping me pick out my first vape... The Nord2 Cobra... I flipping love it. The Kiwi Mango Ice is the best. It's sweet smooth and cool. The service was great. Friendly and i will defiantly go back.... Thanks

Mike Wilson

Mike Wilson

πŸ‘ πŸ‘Ž 😐
CBD Products Helpful Staff Extensive Knowledge Exceeded Expectations

Dropped in to check out their selection of CBD products for my tremors. The woman working was BEYOND helpful and made me feel very welcome.
She used her extensive knowledge and expertise to ensure that I left with a product that not only met, but absolutely exceeded my expectations.
10/10 would shop here again.

(You have earned a customer for life, thanks again!)

Pratt Demonual

Pratt Demonual

πŸ‘ πŸ‘Ž 😐
Great Customer Service Amazing Selection Helpful Staff

I have been to several shops in Houston over the past year and have been pretty disappointed with selection and customer service! Dont get me wrong there are a few great shops with great customer service and this is definitely one of them! Today was my first time in Puff's and I am blown away! The guy behind the counter "Bush" was the most helpful worker I have ever had the pleasure of dealing with! Very personable guy!! This stores selection are crazy good and the glass works amazing! I definitely recommend shopping here! I found my new go-to shop that's for sure! Keep up the good work guys!
#faithrestored

Chrystal Armour

Chrystal Armour

πŸ‘ πŸ‘Ž 😐
Poor Quality Misleading Information No Refunds

Staff is wonderful; however, I've come here 3 times to get a new water pipe and a quartz banger. The water pipe is in excellent quality, but every banger I have bought cracks when it gets torched. (Meaning it is glass) I've made sure to ask everytime if the employee was POSITIVE it was quartz and not glass, and each time they said it was definitely quartz. I've had to go to another smoke shop 3 times to buy a banger all within an hour after leaving this store. I wouldn't mind it so much if you guys could do some kind of refund or exchange, but that's not the case. I think you should let your customers know about those bangers before you let them purchase one. Or maybe check your vendor to see if you're really getting glass or quartz. Unfortunately I wont be coming back unless I'm guaranteed I'm getting what I'm asking for.

Kelly Jones

Kelly Jones

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection Organized Store

This place rocks!!!! Beautiful shop!!! The lady that is always there named christy is very nice and always makes you laugh! I come in a lot because I break a lot of my hand pipes and she always picks out ones for me like she knew exactly what I like and want! I love this shop and all the people who work there. The hand pipe selection is huge and always looks nice and organized.

Illyriah Blackrose-Orion

Illyriah Blackrose-Orion

πŸ‘ πŸ‘Ž 😐
Fair Prices Amazing Selection

Incredible selection of glass pieces!! I would have given them 5-stars, but I've dealt with 3 of their employees so far, and none of them were terribly personable. Basically a "buy your stuff and leave" attitude. But the prices are fair and the selection is amazing!

Lindsey Adams

Lindsey Adams

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Product Selection Polite Employees Friendly Staff

By far the Best smoke shop I have ever been to! Not only do they have a lot of products to chose from, the employees are polite and respectful! Probably the best customer service I have ever experienced! Plus as a bonus, one of the new guys working there named Shawn I think is such a hottie and such a gentleman!☺️

Brent Marshall

Brent Marshall

πŸ‘ πŸ‘Ž 😐
Great place Helpful staff Knowledgeable staff Clean store Comfortable

Great place, theyve got everything you could think of and whole bunch that left me scratchin my head. The staff were right on target as I had some questions about ground adapters sizes and stoppers. They knew exactly what i needed and i had been to four other shops where they just looked at me and blinked. Thought i was gonna have to hit their reset button. But these guys are on spot. Nice store, very clean, and comfortable. Thanks Kristie!

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Puffs Boutique & Vapor Shop Hours

  • Monday 8 AM to Midnight
  • Tuesday 8 AM to Midnight
  • Wednesday 8 AM to Midnight
  • Thursday 8 AM to Midnight
  • Friday 8 AM to 2 AM
  • Saturday 9 AM to 2 AM
  • Sunday 9 AM to Midnight