Way of Ink

True customer service is lacking in this place but I read what they had to say about getting tattoos and I respect this shop because they don't have time to BS and they are serious about what they do and they care about what they do.

So I went in because I got my helix pierced at a terrible shop in Fredericksburg and my piercing would not heal and I changed my jewelry twice. 3 different piercer didn't want to help me figure out why my piercing was healing. I explained what happened to the piercer and he switched to the right jewelry and gave me the right aftercare instructions. The guy was very professional. I was in and out in no time at all.

My best advice is to know exactly what you want going in and be prepared to pay the price for your piercing. It is your body, make the investment and ask questions if you're confused about anything. I'd suggest calling beforehand, ask questions, so that you don't waste your time and there's as well. This is one of the cleanest and relaxing tattoo environments I've ever stepped in. The location is right off I-95 and so easy to get to.

very friendly staff willing to work with you and accommodating good for the tatto virgins. Chino and Daniel were great artist chino did a cross and wings and Daniel is doing a wolves head for me. awesome staff actually explained things during the process when I asked questions

The last time we came, my boyfriend got a tattoo based off of a drawing I did. The artist did a perfect copy and everyone loves the piece--commenting that it's the best one on him. We are planning on going this week to get more because the artist was professional, friendly, and very skilled. 5/5 stars because I trust this shop and their quality to be branded on me!

GF went for an industrial and they determined her ears weren't good candidates so she got a second set of regular piercings. They used a needle instead of a gun. It was pretty quick once it started.

A very professional clean tattoo shop. All pieces are one of a kind and drawn for the individual not just a copy from the internet. The wait might be several months. But to have a one of a kind piece of art that is with you forever isn’t that worth it. Better then year’s of regret. Duong is a master with cover ups also.

Terrible customer service! Today is Fathers day, I called the shop right before opening to inquire about an appointment today. The gentleman who answered discusses the days schedule with another man while I'm on the phone. He very says very nicely sure we can take you at 4:30pm today for our last appointment. We discuss it would be myself, my husband and daughter coming for small matching initial tattoos for Fathers day. We arrive at 4:15, the shop looks busy. We walk in and everyone seems clueless as to the appointment I made earlier. A few minutes later a young man walks out, says I'm just finishing up a tattoo and I'll be right with you in about 30mins. Sure, no problem at all. In the meantime another gentleman has us send him the tattoo through email, he prints it out then takes back to the young man. ( I wish I knew his name but I guess he doesnt do introductions well) Time passes and the young man comes out again and says can you come back tomorrow. I have another tattoo to do. Hmmm where did that tattoo come from being you were just finishing up? I politely state no, as this is my only day off, we live an hour away AND the appt was made as a Fathers Day surprise. He walks away frustrated. Then another gentleman still there working starts complaining to us that we may need to come back that this is fathers day and we both have children (mind you he just told my husband 10 mins earlier he has no kids) Original young man returns to tell me he is not able to do it that we need to come back, it doesnt matter that we drive an hour to get there cause he has to drive an hour to get there to work. My advice, have some empathy. You have a job, please do not compare your choice to drive an hour to work to my choosing to make an appointment at your business. Then on top of it try to make us feel bad that we are cutting into your fathers day because we made an appointment for our fathers day. You shouldnt have opened if you didnt want to do business today. You are a business, act and treat people like they matter. Your tattoo client that just seemed to come up out of nowhere should have been the one asked to come back. Do better In how you handle these type of situations! I feel better knowing I will take my business elsewhere and not patronize a business that makes me feel like an inconveinance to them.

Daniel was great! Very knowledgeable and extremely skilled. I was really impressed with the tattoo. He also made the whole process very comfortable and answered all my questions.

My wife found Way of Ink via on-line reviews. After meeting Chino and seeing his work, she decided to trust him with her cover-up tattoo. It is incredible. So much so that she is now about 80% complete with an entire sleeve of his work and he's working on mine, as well. Chino is THE MAN and is an exceptional artist. I use the word "artist" on purpose because that's EXACTLY what he is.

As for the shop as a whole, it's great! Light, clean, and everyone who works there remembers you and makes you feel like a friend when you return. We have found our shop, we have found our artist and we won't be going anywhere else.

We went to this shop to request Duong for a memorial tattoo of our sons handprints that my husband and I lost in December. Not only were they insensitive to the nature of the tattoo, but it took them over 3 weeks to get back to us to set up an appointment and on the day we called to see when we could come in, he kept pushing the time further and further back. Needless to say, we still have not gotten our tattoo of handprints that we allowed them to copy, and we will be going elsewhere where they are more professional and compassionate. I’m sure his work is great but the customer service couldn’t be any worse and I definitely would not recommend this place to anyone.

I did a walk-in piercing, everyone was friendly and professional! Environment is clean and procedure was quick and straightforward! They are also very quick to respond online to questions!