Action Tattoo

The experience was great. Ben is my artist he's awesome! This is the third tattoo from him.

This store needs improvement! I have been here three times and the last two times were a mess! The second time I went there for an appointment, they had completely forgotten about me and were starting on another customer who was a WALK IN! I had to stand up and remind them I was there. That was frustrating. Third time, tattoo artist was 40 minutes late to the appointment, and they have signs everywhere saying that you will NOT get your deposit back, I'm assuming even at the fault of the shop. So I will not be returning, tattoo was fine but shop is run horribly.

We have had a few experiences with Nicole- first she messed up on a tattoo that was very important to us- she wouldn’t listen to what our vision was. Then most recently unfortunately we got scheduled with her again and were going to give her another chance. I put a large deposit and was told we could come in possibly earlier if we got off work in time. I called and Nicole said sure first come first serve so we rushed there within 10 minutes and we’re sent away. I called to ask for deposit back where Nicole said she didn’t know “drama” was busy and yes I could have my refund. Went in and she told us to wait 20 minutes for our deposit back and btw took $40 out even though she said I could have my deposit back. Horrible customer service from her.

Went in for my first tattoo last weekend and seeing as how it was my first, I do wish things would have been explained a little better (more in depth) and I could have been informed a little more as to what he was doing and the procedures on stuff. On any piercing I've ever had in my lifetime, everything going on was explained in so much depth that I didn't really have any questions. But I also don't know if that's normal or if that's just the customer service side of me expecting more than I should. I asked a lot of questions and got clarification on the things that I needed-which anyone should do especially when it comes to a tattoo. I did feel a little rushed. Things happened really fast but that also could have been my nerves or just the way things usually go when it comes to a tattoo shop. I mean people don't go there just to hang out right?! I was recommended to come to this shop after a family member of mine came here a few months ago and I will say that overall I am very happy with how my tattoo turned out. The aura was good and the lady and the front counter was SO awesome! She made good conversation with me and truly eased my mind on my "fears" and first time nerves. The other artists/employees made small talk with us and you could tell they all really enjoyed working together (which is nice) I think I would definitely recommend this shop moving forward. Ben did my tattoo and told me to come back in three weeks for a basic check up and he'll do touch ups if they are needed.

Love Lisa, love Rich, and love the art here. Best tattoo shop I have ever been to. Lisa fixed my first tattoo that was poorly done by another artist at another shop. She has done all of my other tattoos since, and has always done an amazing job!!

I went in a got a small tattoo that I was charger more than the shops minimum.. literally the smallest tattoo possible. And the quality of it isn’t worth what I paid.. I’ve had a hand full of artist tattoo me and this was my least favorite… friend got a piercing and was very unsatisfied and they didn’t care she didn’t like it. Unprofessional.

Ive had work done here before and liked the out come but i dont think ill be going back with better options right down the road. My girlfriend had got her first tattoo from lisafer. The artist was an hour late for a scheduled appointment, then continued to rush a poorly done FLOWER on her arm whilst telling her she had to hurry because she had another appointment soon. Rounded splotty tips, busy design, and bad service. She clearly wasnt proud of her work. Another occasion i asked for a tattoo and i saw one of the artists frantically shake her head no to tatting me while she had nothing going on and i had to get work from an apprentice. Go some where else if you have the time

Worst Customer service for a tattoo shop. Just as far as helping guest who walk in.. Waited 30mins and still didn't get any help from any artist after they were done with a client ...after intial welcome greeting. I get it ur busy but don't say ull help us next if ur not gonna. Smh!🙄👎😤

My piercing was broken for years. No one could get it off. I called ahead and they were very accommodating. It easily came off thank goodness! Great service!

I wouldn’t give this shop a rating at all if it were possible! First we we REQUIRED to come in the day before to pay a $40 appointment fee and consult with the artist who specialized in the type of tattoos we wanted. We were there, but the artist wasn’t. We go back the next day to have the work done and what a let down. I had spent 4-5 hours drawing up what I wanted. The artist didn’t seem to have much interest in listening. My sister and I were having the same wording done but stylized differently. He drew up some stuff I didn’t like and I finally remembered I brought my mock-up and was showing it to him and he complained that HE had drawn it up FOUR times etc etc. well, we drove to an appointment HE DIDN’T bother to show up for. After that, I told him that he wouldn’t be doing my work, but my sister had him do hers.
This artist and shop weren’t for me.
Should have known when artist didn’t show for consult.
Guess it wasn’t meant to be and when all the stars align I am sure I will find what I need.