Anchor Hot Springs

Dustin was amazing! This was my first experience getting my ears done, as an adult. He did my daith and 2 flats all in one session. He made me feel comfortable, calm, and I only experienced very little discomfort during the peicing process. I have a very low pain tolerance, I HATE needles, and I have a phobia of people touching my ears. He was just very professional and I can't say enough good things about my experience at Anchor. It's a very clean and nice shop. The jewelry selection was so very pretty.....expensive....but worth the money in my opinion. I will only go to Anchor if I decide to have more ear piercings. 💖💖💖

I made an appointment at Anchor on Friday September 4 to have my septum pierced. I had expressed to Dustin that if possible, I wanted it to be as high as possible. Dustin explained to me anatomy is going to determine my location which made sense to me. Dustin put on claps and pierced what I assumed was my septum. I heard a “pop” as the needle exited the right side of my nose and it didn't feel right. 4 hours after the piercing was done I could not eat and my front two teeth are aching and throbbing with the same pain going through my nose. I feel as if Dustin pierced my cartilage and sent them a message about my concerns, they asked me to come in at 4 today and I did. I again voiced my concerns to Dustin and he spoke to me in a condescending way telling me a new piercing is going to hurt. Obviously, I have had plenty to know that but to also know when something isn't right. Dustin told me he could remove the piercing and refund me but I can't handle it being touched, I mean I can't even eat..He continued to tell me it was fine and pierced correctly, but if anything it may have been pierced CLOSE to the cartilage. Dustin also shamed me for getting the opinion from another shop about this piercing and its location. He also shamed me for researching before getting my piercing telling me that's no better than self diagnosing a medical concern, asked me if i was a licensed piercer and told me he was the professional here.

I have attached photos on their Facebook of the piercing. Including showing that the piercing isn't straight and specifically on the right side where it is excruciating the piercing goes slightly backwards towards the inside of my nose and in this aspect at minimum it was not done properly. I initially did not take Dustin up on his offer to refund me because that isn't the solution I was looking for but after being treated and talked to the way I was, I expect a full refund and an apology..

I recorded my interaction with Dustin when I met at the shop today..I was terrified to go in alone to voice my concerns and knew how he would treat me, he treated the glove delivery guy the same way, in front of me, when they didn't have his medium black gloves.

Anchor and Dustin have great reviews and that's why i chose this shop, but not every piercing is going to be perfect, you can and will mess up and it's okay to do so, but fix it when you do.

Update:they've blocked me from their page and deleted my post. How professional.

The BEST piercing experience I’ve had to date. I’ve had my nipples pierced before but the bars were not sized properly and constantly got snagged. I had them redone by Dustin and I haven’t had any pain or any issues whatsoever. I’ll be going back here in a couple of weeks! Never want to get my piercing anywhere else again.

Absolutely the best place to get any piercings! If you go anywhere else, and they screw it up it’s your own fault!

PERFECTION

Love this place and I love the people! They’re amazing <3

Dustin and Tiffany are amazing. Both are super professional. Dustin was quick and smooth with every piercing which made the whole process much less stressful. Highly recommend!

Amazing! Over 15 years I’ve had 10 piercings done by Dustin & every experience has been better than the last. Today my appointment at Anchor Hot Springs was NEXT LEVEL. The space is immaculate, well appointed & comfortable. Dustin has such a grounding energy, you can’t help but feel relaxed & safe. The next time you’re in Hot Springs be sure to check it out ~ you’ll love their professionalism, high-end products & exceptional service.

After getting my ears pierced at Redbeards back in July I constantly had trouble with them with them not healing correctly. Today I decided to go to Anchor and Dustin and his associate were very kind and knowledgeable about piercings. They helped me find a pair of earrings that fit my earlobes and helped me by inserting the new earrings in perfectly. They were very nice and will definitely be back to purchase more jewelry from them!

I’m glade I made the drive all the way there from Little Rock. Dustin did my piercing and the whole experience was wonderful. Place is very clean and professional. A lot of great high quality jewelry to choose from, I almost couldn’t decide. Definitely will be coming here for future piercings or for buying new jewelry.👍🏻

This guy is a true professional, my septum piercing is great! Well placed, done quickly and as painlessly as possible, super clean shop and friendly service. Quality jewelry for sale in the shop as well!