Pain & Wonder Tattoo and Piercing Studio

My whole experience at Pain and Wonder was amazing. After hearing great things about JP, I reached out via email to get more information. I got a very prompt response, and had my appointment scheduled by the next day. I got there about 15 minutes early, but he was totally ready to go by my appointment time. He already had my tattoo drawn out exactly how I wanted it, and resized it a few times upon my request. JP is seriously the coolest, and made me feel incredibly comfortable, especially considering this was my first tattoo. It was quick and relatively painless, and I got exactly the tattoo I wanted. The studio was clean and everyone was friendly. I didn’t feel as though I was treated any differently for being a young, un-tatted girl which was something I feared going into it. Overall fantastic experience, I will be returning soon!!!

Answered all my questions and even gave me several scheduling options. Ready to get my tattoos

The receptionist is rude and I was really put off by her attitude that I really did not want to proceed with what I wanted to get done. Change receptionists.

I scheduled an appointment a month ago (tatt coloring) and the lady on the phone was informative and told me all the hoops I would need to jump through to schedule an appointment (which included a $100 deposit ahead of time). I jumped through the hoops, I paid the deposit, ASAP. A month was the best they had to offer for what I was looking for in my time frame and their availability. No worries. Day before my appointment, I received the text (at 4:30 pm) to confirm my appointment. I did so, immediately. The next day, (day of appointment) I received another text to notify me of my appointment (at 1pm, my appointment was at 5pm). I showed up on time and followed all the rules with face mask on and ID in hand. When someone answered the door, they acted as if they had no idea of my appointment or who I was. What's more, insinuated I had the wrong date/time and then left me outside while they went to "check". Wouldn't even let me in the building. I showed them the email, and confirmation. Then I got the quick, 2-liner: "oh your artist is sick today. Are you sure you weren't contacted?" Well, yes, I was contacted, twice... to CONFIRM my appointment. But I understand things happen, no big deal. While I was waiting outside, I checked texts and emails and phone log. Nothing. The associate who was speaking with me asked me to show her my "proof" of appointment?? This was all electronically done by your establishment, how do you not know? So, I did show the latest email I got. She just apologized without offering any solutions, saying she "just got in". Very politely, I asked if I could get my deposit refunded. She asked me to reschedule. I declined. (Don't want to wait another month for availability, and my schedule really wasn't that limited at all.) She then tells me it can take 7-10 days to get refunded? Through all this, I wasn't even invited in the building. Handled it out on the sidewalk.

Randy is like the Saint of Piercing. I've been pierced by him in the past and had a dermal piercing removed by him and he was amazing. Didn't feel a thing. I'd never go see anyone else other than Randy. He's always wonderful and has this calming affect. Very zen. Thanks St. Randy!

This is a reputable studio for good reason. Their reputation is, in fact, why I chose them 2 years ago and the reason I still choose them. I was in last Sunday for a piercing. Due to my anatomy, the artist told me that he preferred the owner do this. He told me no because he cares about my satisfaction with their service and the health of the piercing. No one wants a piercing that fails. I still got a piercing that day, I love it, and I'll be back this Sunday to have the other. If it doesn't work out that it is viable, I'll still get the single and be happy. That is what it's all about. Don't hesitate to get any work done here. The staff is courteous and fun. They take pride in their art and you should be proud to have them work on you.

Staff are super nice . Randy Smyre is a great APP piercer.

My friend and I went in yesterday to get a nose piercing and a belly button piercing. Randy did both piercings and he was so nice and answered all of our question (we had a lot!) He was very informative and we could tell he knew what he was doing and took it very seriously. If I decide to get another piercing I will definitely be going back here! The only problem we had was the lady behind the glass was rude. We could tell she didn't really want us there and we honestly felt like a bother to her, but that was the only draw back

Pain & Wonder has been a favorite amongst my friends and my wife for getting tattoos. I went in for a re-piercing for my left earlobe that had been sealed for about 6 years. I explained my experience of my first piercing and how it never healed properly as well as my anxiety for needles (although my want for a new hole was greater than anxiety today, haha). The folks at P&W have always been great; today was no exception. Randy explained everything clearly and made sure to go over proper cleaning techniques. He made sure the new hole was as symmetrical as possible and made the process incredibly smooth. It was over in a second. No issues. No anxiety attacks. Overall a fantastic experience. Perhaps one day I'll be back for more piercings (if I haven't moved away by then).

I came here for a tragus piercing and had a wonderful experience. First of all, they have an amazing jewelry selection and the prices are very reasonable. Second, it was super clean and they autoclave everything right before they pierce you. Third, I was super nervous but Bato made me feel extremely comfortable, and was very professional and knowledgeable. If you're going to get pierced in Athens, come here. :)