Swan Family Ink

I met Talisa at the Tattoo Expo 2022 on Friday evening. My son and I waited all day for tattoos from another tattoo artist there. At the time my son was ready for his tattoo, the coordinator at the booth told me they didn't do custom tattoos. I was saddened, but walked around while my son got his tattoo done. I stopped by Talisa's booth and she said she would be glad to do my tattoo. It turned out beautiful!! I am so happy I met Talisa on Friday!! She is down to earth, real people and I felt comfortable immediately. I will be recommending her to everyone who asks for my opinion!!👍🏻❤️❤️❤️

Love this place!! Cera has done several tattoos on me which are AMAZING!! I trust her work so much that when my brother and sister-in-law flew in from Canada I took them to Swan Family and they got matching tattoos while they were here. The line work and attention to detail is stunning!

You want a great tattoo while listening to awesome music in a very comfy atmosphere, this is your place! Luv Mrs. Swan 🥰 thank you for such a wonderful 💕 tattoo!

Your answer to my review says it all and who's Karen? I just said what happened at your shop... we weren't impatient! YOU made it clear YOU weren't ready at the time, you weren't prepared for both of us and we left because you made it clear we were an inconvenience to YOU!! You have the business I have my experience and I will gladly get a beautiful better tattoo with something that actually cares about their customers and their work!!!

I had a great time and the staff was very patient when I had to go and get my birth certificate for getting a piercing :) the person who did my piercings talked through it all and was very nice and quick. I highly recommend. (Also, amazing prices. It was half of what I thought it would originally be)

I contacted Cera about having a mother-daughter tattoo, she told me she was booked but she would try to squeeze us in if it was small. I emailed her the picture of what we wanted told her what we wanted and she said she could do that no problem. I was so happy and put down the deposit, and Cera had 20 days to prepare for the tattoos. We get there early and showed Cera the picture again and she said this is bigger than expected and told me that it would be too busy and she thought it would be smaller. Even though she seen the picture 20 days in advance. I still have all the emails. I suggested just have my mom get the tattoo and I'll reschedule so I didn't put her out with the time issue. She responded back with I'm booked until October. She complained about it being too hot. That the tattoo was too big, and went outside and smoked for 15 minutes. She didn't get back until 30 minutes after our scheduled appointment and by this time I was already feeling very uncomfortable. I felt like Cera didn't want to do the tattoos and I did not feel welcome . My mom and I decided to leave so we weren't causing issues with the time and we weren't comfortable. Cera asked if I wanted to reschedule after telling me that she's booked until October. I asked politely to get our deposit back as we felt unwelcome and not comfortable and we showed up to actually get the tattoo. Cera comes back with sorry no it clearly says so in the shop, that she didn't know why we left in the first place after she took the time to copy the picture on her computer. I feel like Cera could have been nicer and should focus more on customer service than her own issues that she was having that day. Also if she couldn't do the tattoo she should have just told me with the first email on July 7th. I would have gladly waited to have a better experience. Surely 20 days in advance is enough time to prepare for a tattoo. I won't be coming here again, I'll find a more respectful tattoo business.

Response:
I feel like you're a little bit biased on things dealing with your shop. You're not seeing things from a customers perspective. If y'all experienced what we did at a different tattoo shop or another business for that matter, y'all would be leaving a review. I have all the texts and emails and I don't see anything abusive. I did say that we didn't want to mess with y'all's closing time, and offered to do mine a different day so there wouldn't be a time issue. I was always respectful to y'all. I was just telling you my experience that I had at y'all's shop. Isn't that what reviews are for? I don't regret my decision to find a better tattoo shop, I'll still have a "perfect" tattoo in a place I feel welcome and comfortable. Good luck!

I went to go get my belly button pierced, and the service was absolutely phenomenal. My piercer was kind and eased my nerves.
Not only that, but the process was painless. And I mean absolutely painless. It was a clean and quick, and if I could, I’d do it again in a heartbeat. Thank you!

I get compliments on my tattoo daily and i have had it for 2 months. The colors and design are both amazing!

Glad to find a down to earth tattoo shop. I’ve gotten about 5 tattoos from Telisa in the past year and half since I’ve been living in the area. I love her artistic style and can’t wait to get more! Will be sad when I move.

Absolutely great artists. Been going there to get a sleeve done and they have great table-side manners while working. I do wish they had more staff so they weren't booked out so far in advance, but that really shows how good they are at their work.