Arch Nemesis Tattoo & Piercing

I went in with a request to brighten up a 20-year-old tattoo and add some detail. I told the artist Manda. The only thing I wish I could change is the shading around the first tattoo. I had never been a big fan. I asked for two dragonflies to partially cover up this feature. She was confident that she could do what I asked and I was excited about her planned design. Her next appointment wasn’t for two months, so I paid the deposit and came back then. The tattoo was on my upper right shoulder, so she began to work, and when she stopped to take a break, I looked down and noticed a considerable amount of black ink on my shoulder. I looked at her and said is that permanent and she said yes, that’s what you wanted. I couldn’t believe what I saw and went outside to take a few breaths. I returned and said I did not want to go any further. I got my stuff and tried to leave, and she became hostile along with the rest of the staff and threatened to call the police. They said I had to pay money since she had worked on me. Even though what she did permanently damaged my body. I would not pay so they called the owner. I waited for the owner to come; her name was Nikole. I told her I didn’t feel comfortable with Manda or anyone else there after the incident; she said if Amanda didn’t work it out, she would take care of it. She seemed to understand and offered to make it right but did say I needed to pay for her artist time spent. I felt she was genuine and would take care of the issue from this point. She said to wait for the tattoo to heal and then make a plan with Amanda and if she couldn't come up with anything that she would take care of me.
After two calls, the tattoo artist said the owner would take care of the mistake from there because she was not able to. She never even gave me a new design. Then the owner emailed me and asked me to give her time to review information and pictures. I did.
Nikole happened to respond during the week my grandma died. I could not respond and didn’t check emails for about a week. She then emailed me within that time frame, saying she now assumed I didn’t want to proceed and stopped communication. I emailed her and said I had lost my grandma and wanted to move forward with correction. I waited two weeks with no response.
So I filed a complaint with BBB and the attorney general. That’s when she finally called me. She said she was not liable because the tattoo artist was an independent contractor and she no longer works there. In other words she thinks she is not responsible and she is no longer holding to her word.(verbal contract) Beware of the next person allowed to work there. There is no standard of work or code of ethics at this shop from what I have experienced. Nonetheless, this matter will be going to court.
In summary this business allows a tattoo artist to make a mistake and does not take responsibility for the issue. Makes the customer feel like a criminal and then drops the ball on a promise to correct. I waited almost two months before writing this or filing a complaint. Hoping this women owned and ran business would ring true to the standards us women live by. Unfortunately it was one of the worst experiences I have had as a consumer.
Lastly, I had a friend with me the whole time who witnessed the consult and the mistake. ***The first picture shows a tattoo consult, and the second is what is permanently on my body.

I have been searching for a new tattoo / piercing shop since I moved to the area. I was drawn to Arch Nemesis due to the fact that they have an all female staff. Once I walked in I was greated by one of the nicest receptionist I've ever encountered and then got some piercings done by the lovely Miranda. Piercings were exactly what I was hoping for and the price was excellent. The entire shop was very clean and the vibe was exactly what I've been searching for. I can't wait to make my next appointment for a tattoo consultation.

I moved up here a few years ago and have been looking for a new tattoo shop since then. I found it with arch nemesis. The staff was incredibly Proffessional and the shop was extremely clean and sanitary. Their artistic talent is off the charts as well. Shout out to Gina. They have an all female staff that was very welcoming as well. I will never go anywhere else. I have already sent two other people there and many more to come. Love you guys!

I got my first tattoo done with Avacyn! The entire tattoo shop was incredibly inviting and I appreciated that all the artists were so supportive of each other. Avacyn was an absolute delight and made me feel comfortable from the first consultation. She was very patient and she listened to all the edits I had to her design and the tattoo placement. My tattoo ended up taking longer than expected but she stayed late to make sure that my tattoo was just how I wanted it to be! I will definitely be going back to her for any of my future tattoos!

I cannot brag enough about my experience here. I’ve seen Nikole for piercing twice now and she’s always been incredibly personable and professional, as is the rest of the staff. I love the atmosphere and always look forward to my appointments, and my piercings are fabulous! Will be returning asap.

This place is awesome. Used online booking for a piercing appointment with Miranda. I'm not sure if everyone who works there is female, but ladies, this shop is the most inviting I've ever been in. Clean, friendly, smells amazing, plants everywhere, Miranda explained everything and made me feel the most comfortable I've ever felt in a shop. Next time I'm planning for a tattoo or piercing, I'll be going here. What a fabulous experience.

Thank you, Miranda and Arch Nemesis Team!

Bri was very patient and kind with me during the whole ordeal, after trying for many many years to get my ears pierced. I would definitely recommend Arch Nemesis and hope to be able to return for more services in the future.

This is a super safe space for all your body art needs! The people here are so lovely, kind, and just all around rad as hell. Highly recommend!!

The only place in STL I’ll ever go again for tattoos. Avacyn is my artist and did a great job designing and tattooing a half-sleeve I’ve always wanted, and the end product is better than I ever thought it would be. The shop is incredibly clean and professional. All of the ladies who work there are friendly, funny, and interested in each other’s work. The overall vibe is fantastic. Can’t recommend enough!

Go see Gina at Arch Nemesis! Her artistic talent is unrivaled, and the time and care she takes with her work is second to none. Gina has given me 5 tattoos (including a full sleeve) and I couldn’t be happier with the final product! I know that it can be nerve racking getting any sort of permanent tattoo on your body, but that’s why I recommend Gina. She will go above and beyond to make sure you get what you want and even exceed your expectations. If you’re looking for something that your friends will see and go, “WOAH! That’s awesome where did you get that!?” You can tell them, “Gina at Arch Nemesis, she’s the best around!”. I have several friends and family that are either scheduling appointments or already have scheduled appointments just simply from seeing her work on me. So, act now, she books up quick!