Edison Tattoo and Body Piercing

Walked in first thing when they opened to get my helix pierced and they were more than willing to help! She was very patient and walked me through the jewelry and what would compliment my ear best. Very professional while also opening the conversation! It was a wonderful experience and a wonderful person to be around!

I’ve been wanting a nose piercing for some time. I tried calling another facility in town and it tended to be booked every time I had an opening. I searched this facility was impressed with the reviews. Allie was able to get me in and out within 15 to 30 mins. She walked me through everything. Products are great, pricing is great, place and products are sanitary. I didn’t have any pain what so ever with the piercing. I Can’t believe I was scared for so many years to get it done. My favorite line was I would have a tear of joy! Definitely will be back for business. Love that the location is close to home.

Today I got my belly button pierced by "Dad". I am 16 and came in with my mom and all I can say is my experience was the best I could have hoped for. Thwy were fun and sweet and made my experience easy. They were completely honest and thorough about the process and walk me and my mom through it. They were clean and super professional. I highly recommend and I definitely will be coming back!:)

I love love this place. Allie did my nose piercing. I was nervous but she made me feel so relaxed. Very professional! I loved the ambiance of the place. Very clean and set up well. I definitely will recommend to others.

My son and I came in for several piercings. I have to say this was the best experience I have had in a long time. Allie and Jackson were the best. They were super friendly and knowledgeable about everything. They really made us feel comfortable and less nervous. Thank you for such wonderful experience. We will definitely be back.

The customer service in Edison's was apalling. The first words said to me in this establishment were an angry, “First of all, we don't allow strollers in here". This was said with the staff member's arms up in the air. I was clearly being yelled at. There was no, “Hello! Welcome in! Oh, I'm really sorry, we don't allow strollers or children in here". I was appreciative that the person apologized and said that they shouldn't have used that tone with me.
I tried to explain that I called their store 4 times in 48 hours to talk about getting a minor pierced (hung up on while on hold once), and never once was this policy explained. Had I known, of course I never would have brought a young child in. Although upon entering I did read the sign stating, “no children", an inexperienced customer (such as myself), only assumed that this sign meant that children weren't allowed near the piercing table. Again, I would have happily followed this rule; being yelled at was upsetting for myself and my daughters.
Once taken back, the person piercing was efficient. No table- side manner; I was not acknowledged nor spoken to once. I was not thanked for the tip I left at the end.
I caution any person who has never used Edison before to NOT bring strollers or children. They do not take the time to educate, they just yell at you. I was disheartened that the multiple staff members at Edison today believe that this is how their paying customers should be treated. I chose to spend my hard earned money in this establishment, and I left in tears.
Please Edison, do better to treat ALL humans with the basic manners and kindness that we all deserve. (Strollers or not)

Additional review in response to rudeness, lying, and lack of ownership and apology from the owner: Sadly for you, your response proves you are a liar and will say ANYTHING to try and save face.
#1. Would extremely harsh reprimand be better? A harsh enough reprimand (you so conveniently omitted) that your employee immediately felt the need to apologize to me. A harsh enough of a reprimand that felt like yelling and left a paying customer in tears?

Potential customers: Harsh and upsetting reprimands will be used instead of polite tones/clarification of Edison's rules. Please expect reprimands to occur prior to a greeting upon entry to their store. Please expect the reprimands to be so upsetting that the employees themselves will feel an immediate need to apologize. It will definitely feel like you are being yelled at especially with the lack of greeting!

#2. You said it yourself. Your associate interacted with my daughter and did not once acknowledge me nor thank me for the tip I left.
As I mentioned above.
#3. Any person can look at my reviews and see that you are again lying due to the 5 star reviews that I do leave. I have ALWAYS left 5 star reviews with the 1 exception. Your establishment. Why do you feel the need to lie about this? It would appear that you can only make things up at this point.
#4. Coming from a person who tells human beings "you are the reason we can't put scratch and sniff stickers at the bottom of pools", it is apparent your customers cannot use nor trust your judgement on what is your belief to be your best employees. Your own disregard for basic manners and kindness is exhibited in how in turn your employees treat others.
You speak of positivity yet you use sarcasm and jabs with your customers. Potential customers will be able to see the irony in your words!
My head is held high knowing that I am not a blatant liar such as yourself. Your response to me should speak volumes to others questioning whether or not to use your business. Thank you for only proving my point 100 times over about what kind of establishment Edison is.

Super friendly and professional staff. Amazing experience with Allie, got both my septum pierced and my first tattoo done. Absolutely no complaints. If you are looking for high quality service this is definitely the place to go.

Very rude! I asked for a piercing and I'm not sure why but refused to do it. Although this piercing requires enough skin, I'm short but NOTHING. I told em I'd like to go ahead anyway and they rejected again. Not in a nice way either. I thanked them and said goodbye with no response. Thus isn't the first time. Took the lady an hr to do one piercing and she had no idea what she was doing. . I do NOT recommend this company to ANYONE.

I absolutely LOVEEE this place! So kind! Amazing staff who do their best to make you feel comfortable! It’s a great environment ! I’ve gotten both tattoos and piercings from Edison and I have loved all of them!! The best tattoo/piercing place I’ve ever been too! And I will most definitely continue going here! People need to stop saying bad stuff about Edison! Because it’s an amazing place to go!! I would 1,000% recommend this tattoo parlor!!

Allie did an absolutely AMAZING job on my Daith piercing!!
I was nervous but she really knew how to calm me down and get the job done. She’s personable and very good at what she does. I highly recommend her and this place!! I will be back.