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Review of Main Street Tattoo

Main Street Tattoo:

Main Street Tattoo is a tattoo shop located in Marble Falls, Texas. The shop is known for its talented artists and clean, professional environment. The shop offers a variety of tattoo styles, from traditional to modern, and the artists are skilled in custom designs.

The shop has received positive reviews from customers who appreciate the friendly and welcoming atmosphere. Many customers have praised the owner, Matt, for his talent and professionalism. Customers have also noted the shop's cleanliness and attention to detail.

However, there have been a few negative reviews from customers who had a poor experience with the owner. These customers have reported rude behavior and poor customer service.

Overall, Main Street Tattoo is a reputable tattoo shop with talented artists and a welcoming atmosphere. Customers who are looking for quality tattoo work in a clean and professional environment should consider Main Street Tattoo.

From the business

"@mattctattoo"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • In-store shopping

Main Street Tattoo Reviews - 75

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Susie Goodpaster

Highly recommend! I had a great experience with Matt and Michelle. Friendly and exactly what I wanted. Love this place!

Luz Garcia

Great assistance from the workers and amazing tattoo and piercing work. 100% going back

Brittany Lilley

Brittany Lilley

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Artistic Opinion Unhelpful Representative

Attempted to ask for an artistic opinion on how to fix my tattoo, and for pricing on piercings. Got the pricing- but zero help with an opinion on my tattoo. The representative simply told me "you can do whatever you want". I then asked if appointments were required for piercings, and let the representative know id be going elsewhere for my tattoo because I didn't receive the help I needed. I then was told I can go elsewhere for my piercing too. Worst customer service I have received in a while. Ill be going to another shop in town where I received exceptional care and an amazing artistic opinion. This is the exact conversation since I can't post pictures-

Me- Hi! I had a question about a tattoo I have.. I'd like to add to it.. make it not look so bad.. the guy who did it really ate my skin up like ground beef. And I have heavy scarring in the tattoo. Im not at all sure what to do with it.. but I don't want just a bow. I'll send a pic.. if there is an artist that maybe has an idea of what i can add to this to make it pretty- let me know. im open, and really want to fix this!
Rep- Daith is $30. And you can add whatever you want to the tattoo
Me- Ok.. well, thanks.
Rep- Flowers, mandalas, whatever you want
Me- I kinda needed an artistic opinion. But that's fine I'll fix my tattoo elsewhere. Do you require appointments for piercings?
Rep- No But another artist can probably also pierce for you. I can only try to help you, not make the decision for you.
Me- Right. Good business ethic. I'll be sure to let others know. Being in a small business here in marble falls myself- a word of advice- acting like an angry child isn't how you make it in small towns.
Rep-Not angry just trying to help you. Your last message was insulting. Another artist will probably work better with you. Good luck
Me- I'll be sure to get my piercing elsewhere as well. And leave a review stating just how helpful you are. With these messages. Horrible customer serviceπŸ‘πŸ»βœŒπŸ»

End.

I still wanted a piercing.. but was unhappy with the help I received for tattoo services. Then I was told to go elsewhere all together. Horrid.

Kelsey Watts

Such incredible talent here and the owner, Matt, it a gem.

Megan Martinka

Michelle is amazing! She understands exactly what we wanted and was so flexible with some little changes! Will be coming back

Jessika Marek

Great place love Matt did such a great job on my tattoo definitely going here again

Megan Bingham

I've always loved Mainstreet Tattoo!!!!! Matt is absolutely amazing! And the new piercer they have is great!!

SHANNA C jones

This girls art work is excellent

Steven Hinds

Always an awesome experience! Matt and Sarah are as professional as they come, and you wont find better artists.

Wendy F

My home for tattoos now! Excellent workmanship! Great people! Very clean!!

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