True Craft Tattoo

So much talent in this shop. Clean and professional. Bryan is a friend of mine and I have plenty of tattoos from him but would trust everyone in this shop to give me a great tattoo. Well worth the price for a clean, professional, comfortable atmosphere.

By word of mouth qnd photos I fell in love with Jason's work. I first went to add on to a single flower and asked Jason to add on to that, he did amazing line work but did not connect the tattoos like I asked. Disappointed, I still loved his work so I asked to have it finished into a half sleeve. I was very nervous because he did not listen to my request the first time, yet I still trusted him to make it into a sleeve like I wanted. I waited 30 mins to talk to Jason and schedule an appointment. I was very clear in the meeting and even more in the email almost begging that my main request is to have the tattoos flow together and he made it seem like no issue.... confused on how you can tell the customer you will do the half sleeve without even viewing the tattoo & exact location youre adding to confused me. Very anxious to see what he drew up, I came in and his stencil did not even touch the tattoos I asked for the piece to be connected to. That same day I was told I wasn't clear what on what I wanted.... I cried my eyes out because I was already so anxious and tried so hard to let him know what I wanted because he made me feel comfortable and not afraid to let my artist know what I wanted like I have felt before with other artist... but to agree to a $450 over priced tattoo because im confident in my artist and expressed my concern about what I wanted and for Jason to make me feel like its my fault is absolutely pathetic. He gave no care about my preference or my concerns. He said I have to tell them and set up a meeting to do a sleeve which is EXACTLY what I requested when I first came in. I have never ever been so disappointed in the customer service I received.... I understand being an artist that you may only be comfortable doing certain things the service and excuses I received will forever be burned in my memory... I was already so nervous so made sure I was so clear.. I just have never ever been made a fool of qs a customer like the way Jason made me feel. When he showed me the stencil on my arm it did not even touch the tattoos I asked for it to me connected to, I expressed for the 3rd time that I wanted a full half sleeve connected and he made it as if I did not ask for that... in reality he was busy the time I came to talk to him and instead of asking me to come back he did what ever he wanted instead of scheduling a time with me to create a piece with me... TWO days before my rescheduled appointment he told me he refused to do my tattoo and only refunded half my tattoo.... I've never had a business make me cry so much qnd make me feel so vulnerable. If you only want to do certain things maybe you should only do the personal work you prefer to do instead of taking money from people THEN deciding you dont want to do the tattoo.... I thought this could maybe be a misunderstanding but I have heard from atleast 2 other people of Jason (the owner) agreeing to a certain design then completely making his own design.. I understand that but its ridiculous how selfish this artist is. If your that picky you should only have a flash sheet for people to pick from because I've never seen a business care so little about a customers opinion, and I think in the tattoo industry that's when our opinion should really matter... did not even recieve an apology and he did not care about my concerns or feelings about something that would be on my body forever. I wish I would have just been told no in the beginning instead of losing time and money on a professional who doesn't care about his customers.... im still very upset and don't even have the confidence to talk to another artist because of how Jason made me feel...

Best people around very professional, laid back, receptive and add their input in a respectful way. They truly want your artwork to be the best it can be.

Very unprofessional he had double booked himself said he would still have time for the 3 clients he had made the appointment for after the first two and at 5 pm said the last one could come in and then immediately started to shut down his station while she was on the way to him

Called & they said it would be a small wait, got there within 5 minutes & the artist kept telling me he was almost finished with the tattoo he was working on. He kept stopping the tattoo to check his phone repeatedly. After 25+ minutes he finished up after saying it would be a little wait. Came over to me & asked about what I wanted then another guy came in & he left me & went straight to him & was talking to him about a tattoo he was getting, was very rude, stood & talked to him while i was waiting, which I had been waiting for 35+ minutes by then. I will not be going back. When i finally walked out he yelled out of the door “see ya later”.. very rude & unprofessional. He needed to worry a little less about his cell phone & a little more about his paying customers. This place doesn’t deserve any stars. Definitely not recommend.

Very friendly and reasonably priced. The artist worked well with me and answered any question I had regarding my tattoo 10/10

Super ! Clean facility and great people. Possibly the best tattoo parlor in Virginia! Always thinking of what's best for the customer. You won't be disappointed !

Came in today got a rose tattoo on my front lower leg when the tattoo artist got done the tattoo was amazing the best tattoo i have ever had before the gentlemen was nice and friendly and took his time i would highly recommend this shop if your looking to get any tattoos the price of the tattoo was a good price a very professional tattoo artist

My boyfriend and I love going here. We both go to Bryan and he does amazing work and is very friendly. The shop is clean and the prices are great.

these people are the most unprofessional people ever don’t ever purchase a gift card from them it will NOT be homered! worse artist, worse owners, over priced and bad attitudes!! they love to blame the client they are a complete joke!