Mind Altering Tattoos

This place has terrible customer service. I believe when I'm going to a business and I'm going to spend ALOT of money I should be treated with respect. The lady at the front desk was rude and should not be working customer service. Because of her actions and disrespectfullness I will not be getting a tattoo from here nor will my family. We were all planning on getting tattoos and spending a lot of money.

When we walked in and asked if we could make an appointment she immediately said "We're booked for the whole day" in the most snotty way possible. After saying that she didn't ask if we wanted to make an appointment for a later day. She just walked away. We had also dealt with her on the phone and she was also a snot.

Good Customer service is one of the most important things to have for a business.
It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly- helpful and positive way. Maybe if she would have tried to remedy the situation we would consider coming back, but she didn't. And has now lost our future business and money. Pity

Had My My Medusa Piercing Done By Amanda, She's Amazing!! Will Be Getting More Piercings Here.... She's Wonderful!!

Horrible service. We called earlier to see if they could set up appointments they said they only did walk-ins. The next day we walked in to get our tattoo and they were busy and the lady said we could come back at three when it was available. Called later that day to make sure it was still free and she said she gave the spot to someone else. I asked and if she could write our name down because they do some type of appointments and she goes you have to walk in and set up an appointment, we were in the place earlier and she did not write our names down for an appointment. Just horrible service and lost our business.

Very Unprofessional, was told to wait outside due to COVID guidelines which is totally fine, but the worker told us she would check back in a couple minutes, she never checked back in, multiple people walked in following us being told to wait outside. We then walked in 30 minutes later to check and see when we could get in and the no worker said anything to us, we then went to the receptionist to ask how long it would be and she said she had no idea. Then she said that there were 15 people in front of us in-line, including many people that walked in after us and we were told to wait outside. The entire time they were not following covid guidelines, the receptionist was answering facetime calls loudly the entire time we were waiting and none of the employees were properly wearing masks. Very unprofessional environment.

Took my 10 year old daughter here to get her ears pierced for the first time. Kait was awesome! She explained everything, showed all the different tools, and took her time. I was worried about bringing my daughter to a tattoo shop but would definitely do it again. It was clean, private, and not rushed to get done. Thank you Kait.

My sister and I wanted nipple piercings done. We decided on mind altering tattoo for the place to go and it turns out we had an amazing experience !! Kait is incredible and awesome piercer and she makes you feel so comfortable and is tons of fun. My sister and I are extremely happy with the experience and will definitely go back to see Kait again !!

First thing you should know before coming here, the front desk lady is very disrespectful and you can tell she does not care about you at all; just straight up snotty. She always claims the whole day is busy, but when the phone rang she RIGHT IN FRONT OF ME told somebody there was an opening at a later time... I scheduled for a later day knowing the artist would do a good job and that was the only reason I decided to come back, I put down a security deposit and left that day. When the day came for my appointment I WAS WALKING DOWN THE STREET ( I drove 30 minutes for this appointment and rearranged everything else in my life) and they call to say they have to cancel... I was outraged at this point. When you cancel a tattoo appointment 5 minutes before the scheduled time that is absolutely unacceptable. I let her reschedule me for another day because they WILL NOT refund your deposit. When the next appointment day came THEY TRIED TO CANCEL IT AGAIN; I had to complain and basically yell at the lady for them to realize this was not okay; she got me in with a different artist, but I WILL NEVER return or recommend this shop. Everybody literally just stay away.

I got a tattoo here over the summer as a walk-in. I arrived right when they opened to make sure I got an appointment. Although they were open, they had NO tattoo artist available for two hours as they simply just hadn't come in to work. I left and came back when they said the artist would be there. Upon my return, the artist was still not there. When he showed up (this is the owner, Cody), he was eating his lunch and hanging out with his staff, not concerned at all that I had been waiting over 2.5 hours for him to arrive. My tattoo was small, simple, and just lettering. Even though the OWNER of this tattoo shop did my tattoo, the lines are unclean, sloppy, and my tattoo looks horrid. I'm embarrassed to show anyone my tattoo because of how ugly the lettering is. It needed to be touched up immediately after it healed, but I will NOT be going back to have them fix it.

Drove an hour and a half to take part in their “Toys for Tats” drive. Their hours said 11-11, 7 days a week, so we weren’t in any hurry to get there, especially since the roads weren’t great. Arrived at 8:07 pm and the door was locked. Called and was told they were closed! Could also smell the weed from outside the door.... won’t ever consider going there again!!

I went to get my philtrum done. Was pierced crooked, and the bar was too short, therfore my ball kept popping off, and i was unable to screw it back on. Thankfully Sküder at Black Lotus fitted the right size bar for me along with an actual Titanium metal. My lip healed just fine as of now.