Search

Review of Staircase Tattoo

Staircase Tattoo: A tattoo and piercing shop located in Santa Cruz, California, Staircase Tattoo is a popular destination for those looking for high-quality body art. The shop offers a range of services, including custom tattoos, piercings, and jewelry sales.

The shop has a team of talented artists who are skilled in various tattoo styles, including traditional, black and grey, and neo-traditional. Customers can bring in their own designs or work with the artists to create a unique piece of body art. The artists are friendly and professional, making customers feel comfortable and at ease during the tattooing process.

Staircase Tattoo also offers professional piercing services, with a variety of jewelry options available for purchase. The piercers are knowledgeable and take the time to explain the piercing process and aftercare instructions to customers. Customers can choose from a range of piercings, including ear, nose, and body piercings.

While the shop has received some negative reviews, the majority of customers have had positive experiences with the artists and piercers. Customers have praised the shop's cleanliness, professionalism, and quality of work. The pricing for tattoos and piercings is reasonable and competitive with other shops in the area.

Overall, Staircase Tattoo is a great option for those looking for quality tattoos and piercings in Santa Cruz. The shop has a friendly and professional staff, a range of services, and reasonable pricing.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Staircase Tattoo Reviews - 68

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Fin McElroy

Fin McElroy

πŸ‘ πŸ‘Ž 😐
Great service Attention to detail Fair pricing

Leah is great! She takes her time to make sure placement for the piercing is right. I was getting my other eyebrow pierced, and she really put in the extra effort to make the other one symmetrical. Was also with my friend who got their first piercing, and they were really comfortable with her. I paid 160 for two piercings and a downside on another piercing. I feel that’s fair, especially considering I always tip. Thank you, Leah!

Bayley Logan

Bayley Logan

πŸ‘ πŸ‘Ž 😐
Professional Service Great Customer Experience Highly Recommended

Leah is amazing! So kind and professional and puts you right at ease. She swapped out my threadless gem for my nostril piercing since my other one was too big and would get in the way. Will definitely go back to Leah in the future for all my piercing needs!

Hailey Flores

Hailey Flores

πŸ‘ πŸ‘Ž 😐
Bad Experience Poor Service Unprofessional Behavior Wasted Money

i recently downsized my nipple piercing jewelry. WORST experience. i got it done by the blonde woman, she used externally threaded jewelry with no type of lubricant and the first time she tried to put in my jewelry i was saying β€œow!” and she stopped and said something that she was DISTRACTED! (she had the door open , and was looking out the door the whole time paying attention to other customers. i said it was okay the first time she hurt me . then she tried again , i was saying ow the whole time and she didn’t think to stop, AND SHE HURT ME SO MUCH , totally SCRATCHED up the inside of my right nipple by using that externally threaded jewelry without lubricant. not only did she seriously hurt me , the jewelry she gave me is too short for me and is too tight . wasted money i worked hard for on this . I would appreciate a refund

Lorriah Simon

Lorriah Simon

πŸ‘ πŸ‘Ž 😐
Expensive Poor Quality

I didn't feel like the artist Perin that did my tattoo was very friendly. He charged 200 for a small butterfly tattoo and didn't add antenna. The tattoo only took 20 minutes but he charged 200. The color is already really dull. I now have to get it touched up eventually by another artist. The guy that did my daughters tattoo was really awesome. He did an amazing job

Gabriel Reeves

Best shop in town. Perrin is an incredible artist and super friendly. I've been going to him for over a decade.

Roo Wiley

Roo Wiley

πŸ‘ πŸ‘Ž 😐
unprofessional rude poor service bad experience

While the piercer that did my septum was super nice and helpful, the guy that made my appointment was truly unprofessional and rude. I had read the reviews before calling and quite a few claimed that this place did not have the best service, but I disregarded them thinking that as long as I got my piercing it was not really a big deal. However, there were several instances that caused me to regret this decision.

When I first called, I made an appointment for 5:00pm on a Saturday. I made the appointment about a week ahead of time, so the day of I decided to call and confirm. When I called, the person on the phone said that I still had my appointment, but I should maybe come a little later. I agreed and said that was fine. I still showed up at 4:50 because I just feel it's good etiquette to arrive early to an appointment. When I explained the the guy working that I was there for my septum piercing and I had called earlier. He was a little rude and told me that he had told me to come at 6:00pm, which was way off of "a little later". I agreed to come back again in about an hour.

I came back at 6:00pm, almost exactly and when I spoke with the same guy he got very upset and spoke to me in a very condescending tone. He claimed that he had told me 6:30pm and I was way too early. I tried to express that since he had said to wait an hour...I had done exactly that. He got frustrated with me and said that I still had a thirty minute wait and I was way too early. I had come with my friend and they stepped in and told him that no, he had said an hour and it had been more than an hour. After this he did not push the subject any further but told us to leave and come back in 45 minutes. After this I waited another hour before going back in because I did not want him claiming that I was too early again.

Finally, I was able to speak with the piercer, who I believe was Leah and she was really great. If the guy working had simply explained that the piercer hadn't arrived or just been cordial about me asking about why he kept pushing back my appointment that I had made a week prior and called to confirm, there would not have been any issues, but it seems he had a weird obsession with being right and pushing people around.

While my piercing healed really nicely and I highly recommend the actual piercer in the shop, I do not think it is worth all the hassle and you're better off finding a different place to get pierced. I really wish I could truthfully give this place a good review because I cannot stress enough how nice, professional, and helpful Leah was, but unfortunately I don't want other customers being spoken to the way I was by whoever the guy making appointments in the shop was.

Anai Cruz

Best experience ever! Highly recommend to go there if you want a piercing. Everyone there was super nice! The pricing wasn’t bad either.

Jessica

Jessica

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Service

This place was fantastic. We did walk-in piercings about an hour before closing and they took us in no problem. Super nice people, and we'll be going back with friends soon!

Emeline Ross

Emeline Ross

πŸ‘ πŸ‘Ž 😐
Unsanitary Rude Staff Disorganized

Told me to come in a specific day and time. Was tattooing someone while on the phone when I answered (unsanitary). I walked 20 minutes to the shop just for someone rude to turn me away and tell me that the piercer was out on the day he told me to come in for a piercing. When I told him that they should’ve checked before asking me to come in, he said they didn’t have my number. Very disorganized and disappointing business. It’s not that hard to schedule someone for a piercing on a day the piercer is in. Jesus.

NATE

Pacheco one of the best he has done alot of work in the past definitely recommend this shop located in Santa Cruz California

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload