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Review of 9 Mag Tattoo

9 Mag Tattoo is a tattoo shop and clothing store located in the heart of Chicago, Illinois. The shop has gained popularity due to its appearance on a reality TV show and the celebrity status of its owner, Ryan Henry. The shop offers a range of tattoo services, including custom designs and cover-ups. The clothing store offers a variety of streetwear and accessories.

While some customers have had positive experiences with the shop, others have had negative experiences. Some customers have praised the shop's talented artists, such as Kyle and Styles, who have created beautiful and meaningful tattoos for their clients. Other customers have complained about the booking process, with some saying that they have had trouble getting appointments or that their appointments have been cancelled last minute. Some customers have also complained about the customer service, with some saying that they felt unwelcome or that the staff had bad attitudes.

Despite the mixed reviews, 9 Mag Tattoo remains a popular destination for tattoo enthusiasts and fans of the TV show. The shop's location in Chicago's trendy West Loop neighborhood and its association with Ryan Henry and the show have helped to make it a popular spot for tourists and locals alike. If you are interested in getting a tattoo or checking out the shop's clothing selection, it may be worth stopping by to see for yourself what 9 Mag Tattoo has to offer.

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

9 Mag Tattoo Reviews - 100

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
T C

T C

👍 👎 😐
Tattoo Artistry Customer Service

November 10, 2022, received a tattoo by Ryan Henry and my experience was phenomenal! I chose him to create a tattoo that's got a lot of meaning and he blew it out of the water! I knew what I wanted but I had no style or vision for creativity. His freestyling is beyond any words that can be spoken because he's a true artist.

Ryan welcomed me and my family with open arms and treated us like superstars. Him and his crew are humble and welcoming. Kitty was just as amazing and supported me throughout the entire process. Many thanks to you as well Kitty.

Lastly, Ryan comes highly recommended by me and he's one the coolest guys I've ever met. I know that I've thanked you a million times already, but I'm saying thank you again for bringing to life what I thought was impossible. You're my hero who runs an amazing business!

Marge H

Marge H

👍 👎 😐
Excellent Service Friendly Staff

Mark was fantastic, he did an excellent job on a tattoo for a friend that was visiting from out of state. Entire staff was very friendly and accommodating. Will definitely come back for my tattoo😊

C C

C C

👍 👎 😐
Poor Customer Service Unresponsive Booking Manager

My review is strictly based off of the booking manager. I have emailed them multiple times and even got to the point of expressing the type of tattoo and sending in all the information I was asked. You would think that after Al of that an appointment would have been made but nope. The booking manager just completely stopped responding to my emails after asking for the information and photos and me sending them in. I’m not really sure if or how to go about getting an appointment but I guess it’s not meant to be so I’ll just move on.

Aniyah Bey

Aniyah Bey

👍 👎 😐
Good Customer Service Friendly Staff

My experience at 9 Mag was very warm welcoming. The receptionist Brittany was respectful, and has good customer services skills. Styles is the one who done my tattoo. She was very gentle and friendly. My overall experience was everything I expected. Thanks again 9 Mag.

Alicia Calhoun

Alicia Calhoun

👍 👎 😐
Tourist Experience Friendly Receptionist 9Mag Merchandise Fan of the Show

Came in shop as a tourist ... didn't have a appointment ... was visiting from California and wanted to see Ryan ...but shop was empty only saw receptionist ... she was very friendly ... bought a 9Mag hoodie and took a photo on their 9Mag backdrop ... I'm a big fan and love watching the show.

Ashley Crouch

Ashley Crouch

👍 👎 😐
Unwelcoming Atmosphere Poor Customer Service

We was excited to see the place and be here. But it wasn’t what we expected we walked in and nobody really spoke or said anything we didn’t feel welcome, we didn’t receive a greeting.

It was just a bunch of attitudes.

But maybe because Ryan wasn’t there but it was a horrible experience and I’m really not the one to give bad reviews because we where all here on vacation and once again we was excited.

But it was a bunch of attitudes and very unwelcoming.

Keeya S

Keeya S

👍 👎 😐
botched tattoo untrustworthy unprofessional damaged tattoo poor manners lack of integrity

Ryan Henry botched my tattoo and stole my money!! Stay away, they’re ghetto and untrustworthy and UNPROFESSIONAL. They have no manners and no integrity!! He damaged a tattoo that was a dedication to my deceased mother!!!!

Tonnisha Bolian

Tonnisha Bolian

👍 👎 😐
Poor Customer Service Unreliable Appointments Incomplete Tattoo Expensive

I was a big fan of the show and the Artist Ryan Henry but after this experience, I no longer feel the same way. If you can even get a solid appointment,make sure your tattoo is finished that day. DO NOT TRUST GETTING REBOOKED TO FINISH. If he doesn’t finish your tattoo, negotiate a partial payment which is something I didn’t do unfortunately. I’ve been cancelled on multiple times and his assistant either doesn’t coordinate with the artist or they’re just for show. After so many attempts at reaching out, showing up to the shop, I still couldn’t secure a follow up to finish my tattoo after nearly 4 months. I only have 10% of a tattoo and out of $1200 not including the $100. I should’ve followed my intuition when my appointment was for 9pm and when I got there he was still tattooing someone, said it would be another 45min and after 2 hrs he asked if I want to reschedule, I should’ve said yes because that way I would be down $100 instead of 12x that. Didn’t get started until 2am, I only stayed because of my fandom but never again. At this point I’ve been completely ghosted, the assistant stopped responding over a month ago. I went up the shop 2 weeks ago, talked to Slam (the piercer) and she said Ryan would reach out that same day and that she would see to it, apparently customers that provide him the lifestyle he lives aren’t as important, I guess since he’s gotten his money upfront, there’s no urgency. I never heard a word back. This place is terrible with clients. It’s no wonder that the several times I’ve been there, hardly no artist are there like the show perceives. Lights,camera, action, everyone is professional and about their business, but when the lights and cameras are down, it’s all shady. 9 Mag needs to get it together. I’m ready to get in touch with Ryan’s mother at this point.

Phillip Davis

I really enjoyed myself in Chicago IL for the first time can't wait to visit again

yozan Brown

I waited so long to come here and the men was nice but the lady there was so rude 😪.

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